When AI meets EQ. Does automation strengthen loyalty?

In a period where everything changed we need to look to the future and see how we can move forward. How can we improve a changed guest journey, be more cost effective and sustainable. In the end, it is all a matter of how to survive and get prepared for the future to come.

Date:
4th of March 2021

Time:
15.00-16.00 CET

Speakers:
Benjamin Devisme from Quicktext, Human vs Robot
Frank Reeves from Avvio, The next generation booking engine
Brendan May from Hotel Resbot, The human and AI cooperation
Fulvio Gianetti from Lybra, What is AI actually?
Annemarie Gubanski from Taktikon – Revenue Management, Art or Science?

Special guest: Heiko Rieder from Penta Hotels Worldwide