Revenue Forum Seminar Riga

When: 28th of March
Where: Wellton Riverside SPA Hotel

How to increase direct reservations and profit with guest communication

Increasing direct reservations is fully possible, but it means that you will have to have a good strategy when it comes to digital marketing. Revenue Forum has chosen four experts on the field to help you understand all about digital marketing, communicate with your guests throughout the complete customer journey and have them book direct.

Agenda
13:00 Registration. Coffee is served
13:30 Welcome and introduction
13:40 Annemarie Gubanski The 3 steps of knowledge on digital marketing
13:50 Kim Spolén, How to get loyal guests instead of annoying them to death
14:20 Nicole Pagels, How to up-sell to your guests throughout the guest journey
14:50 Mingel break. Coffee is served
15:10 Andris Malahovskis, How to maximise your direct revenue stream
15:40 Claudia Ristic, Website personalization strategies to boost direct reservations
16:10 After Work where we offer wine, beer and snacks
17:30 End of the day