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Old Agenda

08:00 Registration and breakfast

We offer coffee/tea and a breakfast bag

08:45 Introduction

Moderator Anton Körberg and organiser Annemarie Gubanski kick off the day

09:00 Panel: the future of lease negotiation

During pandemic many lease contracts were re-negotiated and lowered. What will happen post Covid-19? Will hotels have the possibility to go back to the old levels and what types of contracts will apply?

We invite prominent speakers and hotel experts to participate in this panel

09:30 Start of the international event

This event is held simultaneously in Stockholm, Milan, London and Online. We will quickly meet thee organisers from the other events

09:45 Our first keynote speaker

Either live in Stockholm or streamed live from London or Milan, we listen to our first inspiring keynote speaker

10:30 Pecha Kucha

It only takes 7 minutes to know more

10:40 Coffee break

We offer coffee with a light snack

10:55 Workshops, panels or interviews

Choose between any of the three following opportunities

Panel: Total Profit Revenue Management

For years the hotel industry has talked about Revenue Managers turning into Total Profit Revenue Managers and really get the most out of our revenue streams. For this panel we have invited Revenue Managers from other industries to give us their insights. What can we learn from them?

Wokshop: We jumped in a time machine and ended up in 1998

The past pandemic fast forwarded the current trends with 10 years, but where did we end up? Will Tour Operators come back and what will our guests demand from us? Will it become a price driving or a quality driven market

Workshop: Buzzwords, real or fake?

We all love the words such as Artificial Intelligence, Big Data, Open API, Blockchain, but what do they really mean and what do you really need?

11:25 Coffee Break

We offer coffee with a light snack

11:55 Workshops, panels or interviews

Choose between any of the three following opportunities

Panel: What will our world look like the coming 12 months?

Will we go back to normal or will the new normal remain the future normal? We have invited trend scouts and speakers from other industries to help us understand our future.

Interview: The digital development

2020 was the year where we went from personal to Online. Not only when it comes to online meetings, retailers have also noticed that their customers are happy to start ordering online instead of going to the store. Are there good examples of companies that have switched to Online and how did it go?

Workshop: Revenue Management Pricing Tools

There are many Revenue Management Tools to choose from, all with a different philosophy, algorithm and level. How do you find the system that works best for your type of property and what kind of impact does the choice of system have on your operation?

12:25 Interview: How our mind works

We all act and react differently in times of stress and crisis. How can it be that one person stays calm when another person goes into complete panic? We have asked a brain researcher to tell give us some insights

12:45 Our second keynote speaker

Either live in Stockholm or streamed live from London or Milan, we listen to our first inspiring keynote speaker

13:30 Lunch Break

Food at last!

15:05 Workshops, panels or interviews

Choose between any of the three following opportunities

Workshop: The digital Customer Journey updated

When our segmentation mix shifted from Corporate to Leisure driven, did this have an impact on our digital Customer Journey? What will the impact be om our distribution strategies and packaging?

Interview: How to find the best technology solutions

Finding the right technology that will fit the needs

Workshop: Pricing in a Total Competition situation

When the market is wide open and pricing is at a low, how can you find demand at the right price?

15:40 Mingle Break

We offer coffee with a light snack

16:10 Keynote speaker

20 Minutes inspiration

16:35 Workshops, panels or interviews

Choose between any of the three following opportunities

 

Workshop: Open Data and the future of Digital Marketing

 

Panel: Rethinking strategies

Those who adapt will survive. In this panel we will have invited some of the most innovative players in the hospitality industry. What did they do and how did they do it?

Interview: What does future employment look like?

During the pandemic, many in the hospitality industry lost their jobs. What will this mean for future employment? How will the hospitality industry be able to staff up in the uncertain future immediately after the pandemic and what will happen in the long term?

17:10 Pecha Kucha

It only takes 7 minutes to know more

17:20 Our final keynote speaker

Either live in Stockholm or streamed live from London or Milan, we listen to our first inspiring keynote speaker

18:10 After Work

We offer Finger Food and drinks